Speakers

Prasanna Lohar

Prasanna Lohar

VP Technology – Digital - Innovation

Architecture, DCB Bank, India

Dr. Suresh A Shan

Dr. Suresh A Shan

Head – Digital Innovation and Future Technology

Mahindra Finance, India

K V Dipu

K V Dipu

President

Bajaj Allianz General Insurance Company

Pulkit Kumar

Pulkit Kumar

Director

Business Operations & Sales, NoBroker

Bindiya Bhatt

Bindiya Bhatt

Director

Category Management, Myntra, India

Yash Dayal

Yash Dayal

CTO

Zivame, India

Shalini Rao

Shalini Rao

Chief Marketing Officer

Bangalore International Airport Ltd

Anuradha Singh

Anuradha Singh

– Chief Customer experience & Chief Operations Retail, Big Bazaar

Future Retail, Mumbai

Mohit Mathur

Mohit Mathur

Vice President

Business Excellence and Customer experience, Vedantu, Bengaluru, India

Saumya Chopra

Saumya Chopra

Head of Customer experience

OLX, India

Sushmita Balasubramaniam

Sushmita Balasubramaniam

Domain Lead – CX & Commerce

South Asia, Insights Division, Kantar

Saloni Vijay

Saloni Vijay

Head- Risk and Security Assurance

Vodafone Idea Ltd, India

Nanda Gopal V

Nanda Gopal V

AVP

Head of Global Customer Experience at Vauld, India

Anand Parameswaran

Anand Parameswaran

Director

Quantitative, West India, Insights Division, Kantar

Rajalakshmi Srinivasan

Rajalakshmi Srinivasan

Director - Product Management

Zoho Corp.

Wasif Subzwari

Wasif Subzwari

Vice President

Solutions & Consulting, NeoSoft Technologies, India

Prashant Sharma

Prashant Sharma

Vice president – Customer experience,

Gameskraft technologies, India

Sreemoyee Dastidar

Sreemoyee Dastidar

CoE Lead

Customer Experience, Philips, Bengaluru, India

Sandeep Jindal

Sandeep Jindal

Director

Customer Experience, Furlenco