Customer Experience Awards

Scribeminds and Media celebrate the untiring efforts of CX Professional across India at the 5th NXT CX Summit India. These awards recognize the incredible CX innovations which has helped organizations to thrive in unforeseen circumstances like the COVID Pandemic. There has been widespread disruption in one way or the other, but the multilateral approach to CX has yielded remarkable results. This summit is a small effort to recognize these achievements.

Scribeminds and Media has been successful in hosting 4 editions of the series and we feel it is about time to deliver the accolades to the professionals in this space. The awards is not just a competition, but much more to it. It is indeed a good learning curve for the days to come.

The Categories for Awards include:

  • Best CX Platform
  • Best Brand Excellence Award
  • Best Customer centric Award
  • Distinguished CX Professional of the year Award
  • CX Team of the Year
  • Award for the Business change and Transformation
  • Best Customer feedback and Analytics Award
  • Best CX team for the BFSI Industry
  • Best CX team for the Telecom Industry
  • Best CX team for the Healthcare Industry
  • Best CX team for the Government and the Public sector Industry
  • Best CX team for the Retail Industry
  • Best CX team for the e-commerce Industry
  • Best CX team for the Travel and Hospitality Industry
  • Best CX team for the Manufacturing Industry