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Date

9th February 2022

Location

Virtual Event

Speakers

20+ Professional Speakers

Don't miss this unique opportunity!

Join the discussion of 5th NXTCX Summit India in Bangalore, India

WHAT’S ABOUT EVENT

5th NXT CX Summit India

With the spread of the digital wave across lndia, the domestic and international companies have changed customer experience and marketing as we know it in the Indian subcontinent. The new age of business leverages digital and emerging technologies focused on delivering better products, services and experiences. NXT CX Summit India highlights the change in customer trends in India and technologies that can be implemented to maximize customer satisfaction while assisting companies to up their game in this changing landscape.

About Speakers

Event Speakers

Prasanna Lohar

Prasanna Lohar

VP Technology – Digital - Innovation

Architecture, DCB Bank, India

Dr. Suresh A Shan

Dr. Suresh A Shan

Head – Digital Innovation and Future Technology

Mahindra Finance, India

K V Dipu

K V Dipu

President

Bajaj Allianz General Insurance Company

Pulkit Kumar

Pulkit Kumar

Director

Business Operations & Sales, NoBroker

Bindiya Bhatt

Bindiya Bhatt

Director

Category Management, Myntra, India

Yash Dayal

Yash Dayal

CTO

Zivame, India

Shalini Rao

Shalini Rao

Chief Marketing Officer

Bangalore International Airport Ltd

Anuradha Singh

Anuradha Singh

– Chief Customer experience & Chief Operations Retail, Big Bazaar

Future Retail, Mumbai

Mohit Mathur

Mohit Mathur

Vice President

Business Excellence and Customer experience, Vedantu, Bengaluru, India

Saumya Chopra

Saumya Chopra

Head of Customer experience

OLX, India

Sushmita Balasubramaniam

Sushmita Balasubramaniam

Domain Lead – CX & Commerce

South Asia, Insights Division, Kantar

Saloni Vijay

Saloni Vijay

Head- Risk and Security Assurance

Vodafone Idea Ltd, India

Nanda Gopal V

Nanda Gopal V

AVP

Head of Global Customer Experience at Vauld, India

Anand Parameswaran

Anand Parameswaran

Director

Quantitative, West India, Insights Division, Kantar

Rajalakshmi Srinivasan

Rajalakshmi Srinivasan

Director - Product Management

Zoho Corp.

Wasif Subzwari

Wasif Subzwari

Vice President

Solutions & Consulting, NeoSoft Technologies, India

Prashant Sharma

Prashant Sharma

Vice president – Customer experience,

Gameskraft technologies, India

Sreemoyee Dastidar

Sreemoyee Dastidar

CoE Lead

Customer Experience, Philips, Bengaluru, India

Sandeep Jindal

Sandeep Jindal

Director

Customer Experience, Furlenco

Schedule

Hurry Up!

Features

Key Takeaways

Influence, educate and inspire your target market on key issues and trends.
Expand your network of potential clientele while demonstrating market leadership
Network with industry leaders who have helped to build, transform and enhance customer experience solutions
Uncover ideas with peers and through thought leaders, spark inspiration and build lasting business relationships
Learn from industry experts through panel discussions and exclusive Q&A sessions.
Personalized high profile business meetings to bridge the gap between solution providers and solution seekers
Explore employee engagement blueprint to enhance efficiency & consistent experiences

Event Attend

Who Will Attend

Senior Management

  • Chief Executive Officer
  • Chief Experience Officer
  • Chief Operating Officer
  • Chief Development Officer
  • Director of HR

Customer Experience

  • Chief Customer Experience Officer
  • Chief Customer Relations Office
  • Chief Compliance Officer
  • User Experience Head
  • VP Customer Experience
  • Director Customer Experience

Marketing

  • Chief Marketing Officer
  • Director of Marketing
  • VP Marketing
  • VP Social Media
  • Director of Social Media
  • VP Multichannel Marketing

Technology

  • Chief Marketing Technologist
  • Chief Technology Officer
  • Chief Digital Officer
  • Head of Digital Experiences
  • Chief Information
  • Technology Officer

We are Here

Industry Focus

  • BFSI
  • Telecom
  • Entertainment
  • Healthcare
  • Travel Tourism
  • Manufacturing
  • E-commerce & Retail
  • Hospitality

Event Sponsors

Sponsors & Partners

Event Sponsors

Gold Sponsor

Site24x7

Silver Sponsor

Kantar

Silver Sponsor

NeoSOFT Technologies

Event Partners

Media Partner

Telecom Watch

Media Partner

Industry Events

Media Partner

The Business Fame

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